Cancelled Orders and Exchanges/Returns

By default, when an order is cancelled or returned, the actions carried out by Martial Class are:

1.

Mark the order item as cancelled

2.

If it was a stock item and it has been supplied, then insert the item back in to stock.

3.

If the order item has had any payments made against it, then issue a credit to the student (or a refund if the purchase was made by a non-registered person).

Exchanging Items

Product exchanges are handled by returning the previous item (which also creates a credit or refund, as explained above),

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